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Outbound Contact Center Services (B To B Only)

LEAD GENERATION

Customer acquisition begins with lead generation. A successful outsourcing campaign at Move Offshore begins by establishing a shared understanding of the campaign’s goals and then their subsequent operational implementation. We specialize in providing well-qualified and authentic leads to help you in generating sales opportunities. In the meantime, you will save valuable time by offshoring and entrusting your lead generation activities to Move Offshore’s contact center as a service and regain your time for more business-oriented aspects of the sales process.

We can provide you with the following services:

  • Qualifying your database
  • Lead generation
  • Appointment setting for your sales force
  • Telesales B to B
  • Traffic increment in your selling points
  • Market studies

Qualifying your database : We will build your database from scratch in accordance with your needs.

Lead generation : We identify business opportunities for the short and medium term.

Appointment setting services for your sales force : We will arrange appointments for you and your sales reps.

Telesales B to B : Management of your client accounts by phone.

Traffic increment in your selling points : Assist your customers with any upcoming projects.

Market studies : You put us in charge of defining your business strategy, market or opinion surveys, and general business intelligence.

HOW DOES IT WORK

Prospecting is the process of engaging with potential customers to generate interest in your products and services. To facilitate this extensive process, please identify your target markets and provide us with a list of prospects, which will be used as the base for our business process outsourcing work.

However, if you would like us to build your prospects list for you, we also have the skills and experience to do so. Our approach involves us determining your best customer profile and select prospects based on specific segmentation criteria to assist with your sales and marketing strategy.

Subsequently, we will create an effective prospective script and train our highly competent telemarketing executives on your products and services.

Our lead generation services are designed to create new leads and follow-up with prospects as well as past or current clients. Addresses, contacts, and all other pertinent information is, of course, verified during each phone call with the decision-maker.

We then start qualifying prospects based on your criteria. By reaching and conversing only with high-level decision-makers, you can be confident that the leads our offshore center generates for you improve your hit rate.

To help you keep in control of the leads we generate, you will receive daily reports (available online with your secure username and password or sent to you by email) and also organize weekly conference calls with your dedicated executives.

BENEFITS

Consider the benefits of an offshoring lead generation team:

  • Increased sales and profits.
  • Reduced costs per lead.
  • Low investment costs.
  • Timely follow up on your campaigns.
  • Flexibility and scalability to expand or retract the size of your lead generation or lead qualification team at any time.
  • Seamless representation of your company, products and services.

Frequently Asked Questions :

How does Move Offshore provide updates and reports on the lead generation process?

Transparency is of the utmost importance to us. To achieve this, we provide daily reports which are accessible online through a secure login or via email. Furthermore, we organize weekly conference calls with the executives assigned to your campaign

Can you help if I need a list of prospects or a defined customer profile?

Absolutely. If you don’t have a list of prospects, we can build a list for you. We’ll work closely with you to understand your ideal customer profile and select prospects based on criteria that align with your sales and marketing strategy. This will help you to target potential customers even if you’re starting from scratch.

How do you handle prospecting and lead qualification?

Move Offshore uses a comprehensive approach for prospecting and lead qualification. After you provide your target markets and prospect list, we:

  • Create a script and train our staff on your products and services
  • Help build your prospect list based on your ideal customer profile.
  • Engage with high-level decision-makers.
  • Verify all pertinent information during each call.
  • Qualify prospects based on your criteria.

During this process, you’ll receive daily reports and weekly conference calls to keep you in control of the leads we generate.